Your Questions, Our Straight Answers

Short answers to the things people ask us most: ordering and sizes, delivery, timing and freshness, laying, then paying.

Jump to the deeper stuff

You might be wondering

Something else? Ring 0191 694 1077 or send us a message.

How much turf can I order?

Any size from 5 m² online, up to 2,000 m² in one order. Small jobs can use our 10, 20 or 30 m² packs. For more than 2,000 m², give us a ring.

How much turf do I need?

Measure length times width and add a little spare for trimming. Our calculator does it for you and takes you straight to your order.

What if I need a bit more turf?

Place a small extra order for the square metres you need.

Where does the turf come from?

Northumberland. It's a hard-wearing garden lawn turf, cut fresh for your order.

How big is a roll?

Each roll covers about 1 m².

Is turf cheaper per roll on bigger orders?

Yes. The price per roll drops as the order grows, and you see the price for your size before you pay.

Do you supply landscapers and trade?

Yes. Order online at the lower roll prices for bigger quantities, delivered or collected, or ring us to plan a larger delivery.

Will you deliver to my back lane?

Yes. Back lanes are a big part of our deliveries. The driver leaves your turf at your property or the closest suitable and accessible point, which on some terraces may be the back lane. Add any access notes when you order.

Do I need to be home?

No. We deliver to your property or the closest suitable and accessible point. Add any parking or access notes when you order. We'll use your mobile and email to let you know when your turf is ready for delivery or collection, and again once it's been delivered or collected, although the message may not arrive at the exact moment it's left.

Will it fit through my gate?

Yes. Each roll is easy to carry on its own, so if you can walk through your gate, so can the turf.

How much is delivery?

It's priced by postcode and shown in the basket before you pay.

How fresh is it?

It's cut to order for your delivery or collection day.

Can I lay it after work?

Yes, as long as it's down that evening or first thing the following morning.

How long will it keep?

Plan to lay it the day it arrives. Until you do, keep it stacked, shaded and lightly watered if it's warm.

Will turf grow in a shady yard?

In light shade, yes. Lawns need some direct light each day, so very shady corners under high walls suit other planting better.

Do I need a mower for a small lawn?

For 10 m² or so, shears or a small push mower will do the job.

Can I lay turf on top of slabs or concrete?

Lift them first and lay on a soil bed, so the roots have somewhere to grow.

How long before I can walk on it?

Keep off for the first couple of weeks while it roots, apart from watering.

Which payment methods work?

Card, Apple Pay or Google Pay through our secure checkout.

When do I need to order by?

Order by 2pm the working day before your delivery or collection at the latest, but please order as far in advance as you can to avoid disappointment. Collections run Monday to Friday only, and deliveries go out on the days the basket offers. Your chosen day is a requested delivery day. We deliver on it wherever possible and will call or message to confirm, or to let you know if it ever needs to change.

What if something's wrong when it arrives?

Count and check your rolls once they're left, before you start laying. If anything doesn't look right, tell us the same day with a photo of the stack as it was left.

Do you count the rolls?

Yes. Every order is counted out to the number of rolls you've paid for. If you're collecting, give them a quick count before you drive away.

Some rolls have torn edges, is that OK?

Yes, that's normal for fresh turf. Each roll is lifted and rolled by a harvesting machine, so ragged edges, small tears and the odd roll in pieces happen. They knit together once laid and watered, and your lawn grows just the same.

Can I pick my turf up myself?

Yes. Choose collection at checkout. Collection is by order only from our collection partner near Newcastle Airport. The full address and directions come with your order confirmation.

Fresh turfAny size, from £4.60/roll

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